GG STUFF

Terms & Conditions

 

PLEASE READ CAREFULLY THE FOLLOWING GG STUFF TERMS AND CONDITIONS. By using this site, you agree to our Terms and Conditions and if you don’t agree to our terms and conditions, please do not use our site.

The following terms and conditions apply to all transactions on www.ggstuff.co.uk. Placing an order indicates your acceptance of these terms and conditions.

 

The Products

The images of our GG Stuff products are only for illustrative purposes. We can’t guarantee that the colours of our GG Stuff products displayed on your devise are the same as the actual product as different devises can alter image colours.

We do our best to describe our GG Stuff products in the best accurate way and we try to make sure that the descriptions and information are always up to date but we cannot guarantee it.

 

Stock

All products are available while in stock.

If by mistake we accept your order and then realise that your GG Stuff product is not in stock, we will notify you ASAP and we will refund you fully.

If some GG Stuff product is “Out of Stock”, you can enter your email address in the product page to get notified when the product will be back in stock.

 

Placing an order on GG Stuff

When you place an order for a GG Stuff product, you are agreeing to purchase such product for the price shown on our website www.ggstuff.co.uk.

If by mistake we accept your order and then realise that your GG Stuff product is not in stock, we will notify you ASAP and we will refund you fully.

 

Payment and Price

All prices on our website are in UK Pound Sterling (£). Your bank might charge you for an exchange rate if you are paying with a different currency.

In case of a refund*, this will be issued in UK Pound Sterling (£) and GG Stuff can’t be responsible for any loss due to exchange rate. The refund will be issued to the original method of payment and in the original tender currency within 30 days of receiving the order back from the customer. Your Bank may take up to 7 working days for your refund to show in your account.

The price of each product is shown on our website and it’s inclusive of VAT.

We try to keep all information and prices up to date, but if we discover an error in pricing and you have already placed an order, we will notify you ASAP and give you two options.

  • You can cancel your order and get a full refund, or
  • You can re-confirm the order at the updated price and pay the difference.

Before submitting your payment to us, you’ll be notified of Delivery Costs.

 

Payment Methods

We accept Visa and PayPal.

When placing your order you must provide us with full and accurate payment details.

As soon as you place your order, we will collect the payment from your card, PayPal account or gift voucher.

Your order will only be processed once authorisation of your credit card has been received.

 

Delivery Times and Delivery Charges

If you place your order before 14:00 (2pm), we will post your GG Stuff that same day, otherwise we will post the following day (excluding weekends, bank holidays and other special days when the post office will be closed).

The time for delivery will depend on your delivery choice at the time of checkout. For the UK FREE Delivery Service and Standard Delivery, we will post your GG Stuff with Royal Mail so it should be with you within 4-5 working days.

If you’ve chosen Express Delivery and you’ve placed your order before 14:00 (2pm), then you should receive your GG Stuff by 13:00 (1pm) the following day (working days only) or after 2 working days if you live in the islands.

International deliveries will take longer, around 7 working days but sometimes it could take longer and is out of our control.

Deliveries outside the UK might be subject to tax or import/custom duties and these will be the buyer’s responsibility. We don’t know when these will occur or how much they’ll be. If you omit to pay these taxes or duties, your order could be returned to GG Stuff or destroyed, and in both cases, GG Stuff will not be able to refund you the cost of your order or replace it.

GG Stuff will not be responsible for any damages, losses, expenses and/or charges caused by delivery delays or by the delivery company.

 

Risk

Once you have received your GG Stuff product, you are responsible for it and any loss or damage to the products is at your own risk and expense. We will only deliver to the address on the purchase order.

 

Returned Goods

You have a right to return your items within 14 days of you receiving your order.

Please note that GG Stuff is unable to offer refunds for returned goods.

*GG Stuff only offers refunds for orders that have been charged the wrong amount.

A store credit (equal to the value of the item purchased minus P&P charges) will be applied to your account, to be used for future purchases.

Please note that the return postage cost is at the buyer’s expense.

All returned Goods must be undamaged, in their original and undamaged packaging, unworn and complete with all tags and labels attached. Where goods are received back in an unsatisfactory condition an amount might be deducted from the refund to reflect the amount by which the value of order has been reduced.

All return postage costs are non-refundable (Unless the item is faulty) and we do not offer pre-paid returns (unless the GG product was faulty). We recommend that you send items either signed for or recorded delivery. GG Stuff will not be held responsible for any missing parcels on the customer’s behalf.

If we do not receive your returned GG Stuff, we will ask you to provide proof of posting from your Post office or delivery company. We reserve the right to refuse a refund if you are unable to provide the proof of posting.

 

Copyright

The entire content included in this website www.ggstuff.co.uk, is the property of GG Stuff. This includes images, photographs, videos, marketing materials.

GG Stuff doesn’t give you or anyone else any right to copy the content of this website.

 

Trademarks

GG Stuff and GG Cap are registered trademarks and the GG Stuff and GG Cap logos are registered trademark logos.